Shefali Naik

Shefali is the Chief Delivery Officer and a key member of the Board of Directors at Agileana, where she leads with a rare blend of strategic foresight, technical depth, and a people-first mindset. With more than 20 years of global IT experience, she is a seasoned leader dedicated to empowering government and mission-driven organizations through transformative digital solutions. 

At Agileana, Shefali oversees the end-to-end delivery of complex projects, ensuring they are executed with excellence and aligned with both client goals and the company’s mission. She leads high-performing, cross-functional teams, drives strategic decision-making, and plays a critical role in evolving Agileana’s delivery frameworks to meet the ever-changing demands of the digital landscape. Her contributions to the Board of Directors further extend her impact, as she helps guide the company’s long-term vision, growth strategy, and organizational culture. 

Shefali’s journey into tech began with a deep curiosity for problem-solving and a degree in Computer Engineering. Over the years, she has built a robust career that spans continents and industries, working with global powerhouses like Hitachi in Japan, Mercedes-Benz in Germany, and Barclays in the UK. Her career highlights include leading large-scale federal website migrations to Drupal, managing multi-agency Agile programs, and developing cost-effective delivery strategies that drive both efficiency and innovation. Whether testing pacemakers in Oregon or managing operations across Europe and Asia, Shefali brings a global lens and a culturally informed approach to every project. 

One of her most defining leadership moments came during a high-stakes federal migration project. Faced with a looming deadline and a team grappling with personal and professional challenges, Shefali chose compassion over pressure. By pausing to reorganize priorities, bringing in support, and stepping in hands-on, she not only ensured a timely launch but also strengthened team morale and trust. This experience reinforced her belief that successful delivery isn’t just about timelines—it’s about fostering a culture of empathy, resilience, and collaboration. 

Driven by core values of integrity, accountability, and continuous improvement, Shefali is a strong advocate for transparency, ownership, and lifelong learning. She believes that technology is most impactful when it’s guided by empathy—understanding both user needs and team dynamics. Her approach blends technical precision with human insight, making her not only a leader in digital delivery but also a champion of sustainable, people-centered innovation.