Tag: focus on usability

Usability analysis and best/worst government websites

        Filed under: Government, Usability

Small Business Adminstration (SBA.GOV) So, I try to log into my account on SBA.GOV (U.S. Small Business Administration) Community of Practice website and, for some reason, my password doesn’t work. So, I ask for a new password and it sends me a link for my new password and warns me that it’s a one-time-only password. … Continued

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User interface design: usability improves with clues

        Filed under: How to, Web Design, Web Development

A user interface (UI) is the point where people interact with machines and devices.  In this case, I’m talking about the thing that you use to gain access to a secure building – my building, actually, at the Center for Innovative Technology (CIT) in Herndon, Virginia across from Dulles Airport. So, I get to my … Continued

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