Technical support contractor for Drupal 7

drupal 7 logo

Washington, DC metropolitan area – Fairfax County – Herndon, VA

inQbation provides technical support for overall website maintenance of government agency and nonprofit organization websites  including software updates, troubleshooting, technical support for Drupal 7 CMS and content updates beyond FCEDA staff expertise.

inQbation will take the lead on back-end monitoring, routine maintenance, and development as necessary, and develop and maintain internal Drupal processes and best practices. inQbation will maintain knowledge of Drupal-contributed modules and develop custom modules when needed.

Specific tasks include:

  • Block of specified hours of maintenance per month
  • Time tracking, status reporting, not-to-exceed limit alarms and notifications
  • Help desk response within 2 hours during normal business hours
  • Manage site and database backups
  • Upgrade/update Drupal and its modules
  • Drupal/site support
  • Bug fixes
  • Perform minor content editing, with approval of the FCEDA
  • Web maintenance and search engine optimization consulting

Skills include 5+ years programming experience, as well as experience building and maintaining Drupal websites and building custom Drupal modules. Expert understanding of XHTML/PHP/MySQL, and familiarity with Javascript and jQuery.